Shipping policy

SHIPPING POLICY 

ALL PARCELS ARE SENT 2ND CLASS SIGNED FOR VIA ROYAL MAIL

If parcel delivery is missed Royal Mail will arrange redelivery, it is your responsibility to track and rearrange with the Royal Mail

I am not responsible for the package once it is shipped. Please refer to tracking information via email correspondence for tracking numbers and carrier; You will need to contact the shipping carrier directly, should any issues arise. Please feel free to always reach out to me by email should any issues arise during shipment process. I will always try my best to assist in any way that I can!

- Please ensure your address is correct in the address line. I am not responsible for packages getting lost due to the wrong address being given to me. If package is returned to sender (me) due to incorrect address, shipping refund will not be issued. If customer requests re-ship, customer will pay for the cost of the re-ship. 

- I am not responsible for lost, stolen, or damaged packages. Once I give the package to the carrier, it is their responsibility to get it to you. Please file a claim with the carrier prior to emailing me about your order.

Tracking Information 

Tracking numbers are sent to the email or phone number on file (inputted when you placed your order) when your order is processed and ready for shipping. Please check spam folder if you feel you did not receive a tracking email.